LogoTRIAGE
Veterans Crisis Line
Dial 988, Press 1
Aerial view of veterans hospital campus at dawn with American flag and memorial garden
Emergency Department Open · Avg. wait: 42 min

You carried the weight.
We carry the file.

Triage Veterans Hospital — built for the men and women who came home with invisible fractures. Your intake starts now.

14,200Veterans treated FY2024
97.2%Same-day mental health
42 minER wait time
1-800-555-1000Download Guides
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Who are you?

I am a—

Select the option that best describes you. We'll surface the right resources immediately.

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FY2024 Performance Data

The numbers that
earn your trust.

Every metric is VA-audited and updated quarterly. We don't ask you to take our word for it — we show you the dossier.

0
Veterans Treated in FY2024

Across all service lines and clinics

0.0%
Same-Day Mental Health Intake

No referral required · Walk-in accepted

0 min
Average ER Wait Time

vs. 137-minute national VA average

0.0%
Veteran Satisfaction Score

SAIL composite, FY2024 Q4

🧠Mental Health🏥Primary Care⚕️Surgical⭐Women Veterans🏠Homeless Programs📱Telehealth
🧠
Mental Health

Combat-informed mental healthcare, built around your service history.

From acute PTSD intervention to long-term residential treatment, our mental health division is staffed exclusively by providers with combat-zone or military-adjacent clinical backgrounds.

Same-day intake rate97.2%
Inpatient PTSD program12 beds
Avg. to first therapy session< 3 days
Schedule Mental Health Intake

Your Care Team

Dr. Marcus Webb, MD, Chief of Psychiatry
Dr. Marcus Webb, MD
Chief of Psychiatry
Board-Certified Psychiatry · Johns Hopkins
Army Medical Corps, 101st Airborne · OIF 2004–2006
Dr. Elena Reyes, PsyD, PTSD Program Director
Dr. Elena Reyes, PsyD
PTSD Program Director
Clinical Psychology · USC · EMDR Certified
Naval Medical Center, Camp Pendleton · 2009–2015
James Okafor, LCSW, MST Recovery Coordinator
James Okafor, LCSW
MST Recovery Coordinator
Licensed Clinical Social Worker · Trauma Specialist
Air Force Behavioral Health, Ramstein AB · 2011–2018

Eligibility Checklist

Any veteran with honorable or general discharge
Regardless of combat status
Active-duty with command referral or self-referral
Confidential options available
Gold Star families — grief counseling covered
No VA enrollment required
VA Priority Group 1–8
Copay waived for mental health
🏥
Primary Care

14,200 veterans saw a provider here last year. Yours is already assigned.

Continuity of care through a dedicated primary care team that knows your deployment history, your exposure records, and your family health context — not just your chart number.

Time to assigned provider48 hrs
Avg. provider tenure8.4 yrs
Electronic record integration100%
Request a Primary Care Provider

Your Care Team

Dr. Priya Nair, MD, Medical Director, Primary Care
Dr. Priya Nair, MD
Medical Director, Primary Care
Internal Medicine · UCSF · VA Quality Champion
Civilian provider, VA system 2012–present · Military family
Thomas Callahan, PA-C, Senior Physician Assistant
Thomas Callahan, PA-C
Senior Physician Assistant
Certified PA · Combat Medic background
Army 68W, 3rd Infantry Division · OEF 2009–2012

Eligibility Checklist

All enrolled VA patients
Enrollment takes 15 minutes at our facility
Veterans with OTH discharge — case-by-case review
Contact VSO for advocacy
Active-duty with TRICARE
Referral coordination provided
Uninsured veterans — hardship waiver available
Income-based sliding scale
⚕️
Surgical Services

42-minute average ER wait. Because the mission doesn't wait.

Our surgical team handles everything from orthopedic reconstruction of service-related injuries to trauma surgery, with a dedicated blast injury and TBI surgical pathway.

Average ER wait vs. 137 min national42 min
Surgical outcome score98.4%
Operating suites, 24/7 coverage6 ORs
Request Surgical Consultation

Your Care Team

Dr. Darnell Jackson, MD, Chief of Surgery
Dr. Darnell Jackson, MD
Chief of Surgery
Orthopedic Surgery · Mayo Clinic · Fellow, ACS
Army Surgeon, 82nd Airborne · OIF/OEF 2003–2008
Dr. Sandra Kim, MD, Trauma Surgery Director
Dr. Sandra Kim, MD
Trauma Surgery Director
Trauma & Acute Care Surgery · R Adams Cowley Shock Trauma
Navy Surgeon, USS Comfort · Haiti 2010, OEF 2012

Eligibility Checklist

Emergency care — all veterans regardless of enrollment
Stabilization covered by VA emergency benefit
Elective surgery — VA pre-authorization required
We assist with authorization paperwork
Service-connected surgical conditions
Priority scheduling, copay waived
Community Care Network referrals accepted
CCN authorization verified same day
⭐
Women Veterans Health

A clinical environment designed from the ground up for women who served.

Women veterans are the fastest-growing segment of our patient population. Our Women Veterans Health program offers comprehensive gynecological care, MST recovery, maternal health, and a private cohort option for all mental health services.

Women veterans served FY20242,400+
Female-provider option available100%
MST intake, private pathway48 hrs
Schedule Women Veterans Appointment

Your Care Team

Dr. Angela Torres, MD, Director, Women Veterans Health
Dr. Angela Torres, MD
Director, Women Veterans Health
OB/GYN · Women's Health Specialist · VA Champion
Air Force Medical Service, Langley AFB · 2007–2014

Eligibility Checklist

All women veterans enrolled in VA
Dedicated clinic, separate entrance available
MST survivors — no service-connection required
Fully covered, confidential
Pregnant veterans
Maternity care coordination, Community Care
Women on active duty with referral
TRICARE coordination provided
🏠
Homeless Veteran Programs

Housing is healthcare. We treat both.

Our HUD-VASH and HCHV programs provide immediate shelter placement, transitional housing navigation, and integrated healthcare for veterans experiencing homelessness — no bureaucratic waiting period.

Veterans housed in FY2024312
Emergency shelter placement< 72 hrs
12-month housing retention89%
Access Homeless Veteran Services

Your Care Team

Robert Nguyen, MSW, HUD-VASH Program Manager
Robert Nguyen, MSW
HUD-VASH Program Manager
Master of Social Work · Housing First specialist
Marines, 1st Battalion 5th Marines · Iraq 2005–2007

Eligibility Checklist

Any veteran experiencing homelessness
Walk-in, no appointment required
Veterans at risk of homelessness
Prevention services available
HUD-VASH voucher holders
Case management included
Veterans with criminal justice involvement
Justice-involved veteran navigator on staff
📱
Telehealth

Your provider. Any device. Anywhere you're stationed or settled.

VA Video Connect, secure messaging, and asynchronous consultation for rural veterans, overseas families, and anyone who needs care without a commute. 96.8% of telehealth appointments start within 2 minutes of scheduled time.

Telehealth visits FY20243,800+
On-time connection rate96.8%
Provider licensure coverage50 states
Start Telehealth Enrollment

Your Care Team

Dr. Keisha Odom, MD, Telehealth Medical Director
Dr. Keisha Odom, MD
Telehealth Medical Director
Family Medicine · Digital Health Fellowship, Mayo Clinic
Army Reserve Medical Officer · 2010–2020

Eligibility Checklist

All enrolled VA patients
Smartphone, tablet, or computer
Rural veterans — priority access
No drive time required
Mental health telehealth — all states
COMPACT Act coverage for active duty
Caregivers participating in appointments
Multi-party video available
Resources & Tools

Everything you need,
before you ask.

Downloadable guides, live bed availability, and direct lines to the people who handle the paperwork so you don't have to.

Separation Guide

Your First 90 Days After Separation

A step-by-step guide covering VA enrollment, benefits claims, healthcare transition, and mental health resources.

24 pages · PDF
Download
Caregiver

Caregiver Benefits Checklist

Full eligibility guide for Program of Comprehensive Assistance for Family Caregivers (PCAFC), stipends, and respite care.

12 pages · PDF
Download
Vietnam Era

Agent Orange Exposure — Your Rights

Presumptive conditions, registry enrollment, compensation pathways, and the PACT Act expansion explained in plain language.

18 pages · PDF
Download
VSO Reference

VSO Program Eligibility Reference

Quick-reference matrix for veteran service officers: program eligibility by discharge status, era, and service-connection rating.

8 pages · PDF
Download
Live Bed Availability
Updated · Refreshes every 4 hrs
PTSD Residential (12-bed)
3 Limited
Medical/Surgical (48-bed)
14 Available
Mental Health Inpatient (24-bed)
6 Limited
Domiciliary / Transitional (36-bed)
18 Available
ICU (8-bed)
Full
Women Veterans Unit (16-bed)
5 Limited

Contact admissions at ext. 5100 for urgent placement · VSOs: access full census via portal

Complete Intake

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